A Message From the CEO

When I was 5 years old, I wanted to be in Japan. Why? I do not know. I could not even point Japan on a map but there was this intense desire to be in Japan. When I told my parents, they laughed really hard and told me to not be silly. Actually, my father had the same reaction when I told him I wanted to be a secret agent. I was 9 years old.
Today, I am not a secret agent. I gave up that dream a long time ago. I do watch spy movies but I am not a secret agent. I do however live in Japan.
Japan is a land of mystery, paradox, opportunities, harmony, beauty. Japan is a wonder of technology and animation, food and drinks. Japan is amazing.
I was fortunate to visit and live in several countries around the world and nowhere have I felt as comfortable as Japan.

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About Us

International Hospitality Solutions, inc (IHS) is a private company located in Tokyo, Japan. Following the footsteps of its older sibling Global Hospitality Solutions, inc. in Canada, IHS is the brain child of Denis Catroun, a longtime hotel and restaurant professional, as well as an educator and trainer.

Denis is a Ritz Carlton alumnus. He has also taught extensively at Capilano University and Vancouver Premier College of Hotel Management where he was a program manager in the former and head instructor in the latter. His background in consulting and training is extensive.

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Partnership with America

What does our partnership with the American Hotel & Lodging Educational Institute (AHLEI) mean?
IHS has a self imposed mandate to provide staff in Japan with the knowledge and savvy to understand the cultural differences between east and west and convey guest expectations to ensure our foreign guests are satisfied and come back.
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To whom it may concern.

My name is Vassilis Triantafillou GM & Owner of MTM Dmc Ltd based in Greece & Cyprus.
I met Professor Catroun, in 1999, when I was a student at a college in Vancouver and he was the head teacher of the
Hotel and Restaurant Management program. I attended his lectures and he also taught me privately since I was fast
tracking a program to go back to Greece quickly.

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Our Partners

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